01
Audit
Find the right bottleneck
From AUD 750
Map one process, measure the manual load, identify risks, and define the smallest useful build.
Admin RelayAdmin process automation for Australian businesses
AdminRelay.
Turn repetitive admin into a quiet system that keeps moving.
We map, build, and maintain practical workflows for enquiries, documents, inboxes, quotes, invoices, onboarding, and reporting.
01Enquiry captured
02Details checked
03Owner alerted
04Follow-up queued
Lead capture, Quote follow-up, Document chasing, Inbox triage, Invoice reminders, Client onboarding, Weekly reporting
01
Start with the bottleneck
Your team should not be the integration between every inbox, form, spreadsheet, and system.
The right first automation removes a repeated handoff, keeps an owner in control, and creates a result the business can actually measure.
1process first
4delivery stages
human approval built in
Choose a workflow
See the relay, not another software pitch.
Each workflow starts with the tools already in the business and ends with a clear owner or action.
01 / 04
Quote requests move before the inbox gets busy.
Turn website, email, and missed-call enquiries into a clean handoff with an owner and a next action.
01CaptureForm, email, call
02StructureJob and urgency
03RouteRight owner alerted
04Follow upTask and reply ready
Faster first responseFewer missed requestsClear quote ownership
A measured first engagement
Build confidence one working process at a time.
No vague transformation project. Each stage has a clear output and a decision before the next spend.
02
Build
Ship one working relay
From AUD 2,500
Connect approved tools, handle normal and edge cases, test the workflow, and hand it over clearly.
03
Care
Keep it healthy
From AUD 950 / month
Monitor live workflows, make small improvements, and adapt them as the business changes.
Control is part of the build
Automation should make the operation calmer, not harder to trust.
Least access
Connect only the accounts, fields, and actions the workflow actually needs.
Human approval
Keep sensitive messages, payments, and unusual cases with a person.
Visible failures
Alert an owner and define what happens when a tool or data source is unavailable.
Clear ownership
Document the workflow, its data, its owner, and exactly how to pause it.
Built to be paused.Built to be understood.Built to be owned.
Run the numbers
Is the manual process expensive enough to fix?
Use loaded staff cost and conservative hours. This is a screening estimate, not a savings promise.
Break-even point4.9 hours saved each week
Manual work value$1,169per month
Estimated net value$219per month
Common questions
What businesses usually want to know first.
Do you replace our current software?
Usually no. The first goal is to connect and improve the tools your team already uses, such as email, forms, spreadsheets, CRM, accounting, and job management software.
Does AI make decisions or send messages by itself?
Only where the risk is low and you approve it. Sensitive messages, financial actions, customer commitments, and unusual cases can stay behind a human approval step.
What should we automate first?
A repeated process with clear rules, enough monthly volume, and an obvious owner. Lead follow-up, document chasing, inbox triage, quote reminders, and weekly reporting are common first projects.
What happens after the first workflow?
You receive a tested workflow, documentation, handover, and a simple result measure. Ongoing monitoring and small improvements are available through the care plan.
Start with one process
Bring the admin task your team is tired of repeating.
In 15 minutes, we will work out whether it has the volume, rules, and ownership to be a sensible first automation.
0415 471 450hello@adminrelay.com.auBrisbane, QueenslandRemote delivery Australia-wideNo system access required for the first call